Radon411 runs radon411.com. Changes to this policy are posted here with a new date.
- What we collect
- What you send in a form, and how you use the site if you allow analytics.
- What we never do
- Sell personal data, run ad or social media trackers, or let our analytics record what you type into a form or search box.
- Your choices
- Change your analytics answer any time. Ask to see, correct or delete your data.
- Questions
- Use the request form at the end of this page.
Analytics
Our analytics help us fix what is slow or confusing, and run only if you say yes. Until then they record nothing. A Global Privacy Control or Do Not Track signal counts as a no. They hold no name, email or IP address, and we never match them to the forms you send.
Your choice shows here once the page loads.
You can also change your answer with "Analytics choice" at the foot of any page.
What analytics note with a yes
The pages you read, how long and how far you scroll, the site that sent you, what you click or open, which offers come into view, the kind of search you run and what it found, which form you start or send, the county you pick, your device, browser, language and country, and page speed and errors.
Visits are grouped by a code that changes daily. Recent report activity shown on the site is drawn from these records, as a county, the action and a rounded time.
Hosting and security
Our hosting provider sees your IP address and browser, to deliver pages and block attacks. It also counts page loads on every page, whatever your analytics answer: the page, the referring site and load time, with no cookie and nothing that identifies you.
Request records, spam checks and abuse protection
The provider keeps a short record of each page request to help us fix errors. For a site search or a tool such as the radon result reader, that record includes what you typed.
We use your IP address briefly to stop anyone flooding a form or the search. The privacy request, the listing request, the Featured code form and the report checkout also run the provider's spam check, which reads basic browser signals such as your IP address. The provider also uses these signals to improve its spam detection.
On the home page, your approximate state picks which Featured businesses to show, and is not stored.
Forms and accounts
A form keeps only what you send, to handle it. An address typed in the welcome or the report builder goes to the U.S. Census Bureau's address lookup to find its county, and is not kept unless you print it on a report.
What each form keeps
- Privacy request
- Your email, the right you choose and your details.
- Listing request
- Your name, your role if given, what is wrong, your details, and the business email the code went to. Where a state license list names a person rather than a firm, we never show their street address, ZIP code, phone or website.
- Location Report
- Your email, the place with a map point accurate to about half a mile, your role, sections and paper size, and a street address only if you print it. Our payment processor takes your card on its own page; we never see it.
- Featured business
- We email a one-time code to the address the business published in a state registry or on its website, and never show that address. An account keeps that address, its payment records, its profile, and its counts of profile views, phone taps and website clicks.
- Welcome questions
- Your answers stay in your browser. With analytics allowed, they are also noted as answer codes with your state, county and its radon zone.
Cookies
One cookie remembers your analytics answer for up to 180 days. A business signed in to Featured gets one more, for 30 days. Your browser also keeps a few choices on your device, such as a place you looked up, and with analytics allowed, a visit code that ends when you close the tab. We set no advertising cookies.
Who receives data
- Hosting, security and backup providers
- Page requests, the spam check and our records.
- Email provider
- Codes, receipts, reports and Featured notices. We send no marketing email.
- Payment processor
- Your card and the receipt email.
- U.S. Census Bureau
- An address you type, not who typed it.
- Amazon
- Nothing from us. After you follow a product link, Amazon may collect information and set or read its own cookies, under its own privacy notice. See the affiliate disclosure.
No one else gets personal data from us unless the law requires it.
How long we keep it
- Analytics
- 3 months. Daily totals with nothing about any one visit are kept longer.
- Page request records
- A few days.
- IP address, for abuse protection
- Up to 2 days.
- Privacy requests
- 2 years after they are sent, once answered.
- Listing requests
- 7 days if never confirmed, otherwise 2 years, as for older listing claims and sign-ups.
- Report orders
- Unpaid: the email and street address are erased after 7 days. Paid: the private link works 12 months, and the order is kept 7 years for tax records, then its email and street address are erased.
- Featured accounts
- Kept while Featured. Never paid: deleted after 1 year. After Featured ends: the email is erased after 7 years.
- Backups
- Deleted within 8 weeks.
Your rights
Depending on where you live, state law lets you ask us to:
- Access: get a copy of the personal data we hold about you.
- Correct: fix what is wrong. Utah's law has no such right; we correct data for anyone.
- Delete: remove your personal data.
- Opt out of sale or sharing: Radon411 does not sell personal data or share it for targeted ads, so there is nothing to switch off. A Global Privacy Control signal counts as this request, and you can still send one.
These laws are the California Consumer Privacy Act as amended by the California Privacy Rights Act, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, the Connecticut Data Privacy Act and the Utah Consumer Privacy Act. Using a right never changes how we treat you. Analytics hold no name or email, so a request cannot find them.
Children
Radon411 is for adults and is not directed to children under 13, and we do not knowingly collect their personal information. If a child under 13 has sent us personal information, a parent or guardian can ask us to delete it: use the form below, choose "Delete my data", give the email used, and say it is about a child. We will delete it.
Send a privacy request
Choose a right and give the email the request is about. We may ask you to confirm it is yours, and use that only to check. Where your state allows, an authorized agent can send one for you with proof that you agreed. We answer within 45 days, or tell you within that time why we need up to 45 more. If we decline, we say why, and you can appeal by sending a new request; after that, you can contact your state attorney general.